Returns & Exchanges
At Baukjen, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns on all unworn items. Our commitment to sustainability means we strive to make the return process as efficient and environmentally friendly as possible.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Attach Your Label
Download and print your prepaid shipping label from the portal, or use a QR code at your nearest drop-off point depending on your location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 10 working days.
